How did we implement a comprehensive automation system that revolutionized a consulting firm’s operations in just 4 months?

Table of Contents

About the Client

Our client is a rapidly growing consulting firm employing 70 specialists. Despite its relatively small size, the firm handles a significant number of projects, requiring efficient resource management and precise financial planning.

Problem

The main challenges faced by the firm included:

  • Inefficient resource planning
  • Lack of financial forecasting
  • Data scattered across multiple tools (Google Sheets, Pipedrive, Calamari)
  • Manual processes for project updates
  • Incomplete integration of ClickUp with other systems

Solutions

Our firm implemented a comprehensive automation system, including:

  • Integration of systems using Make for automatic project data transfer between Pipedrive and ClickUp
  • Automated creation of project structures in ClickUp and corresponding folders in Google Drive
  • Advanced data processing with Google Cloud Functions and BigQuery
  • Customized dashboards in Looker Studio for resource utilization and financial forecasting
  • Full integration with existing tools like Calamari for leave management

Results

The implementation brought measurable benefits:

  • Increased sales team efficiency by automating project data transfer
  • Precise resource planning for a 12-month period, including tasks and planned leaves
  • Accurate financial forecasts for planned, completed, invoiced, and paid tasks
  • Improved interdepartmental communication and reduced errors and delays
  • A fully integrated management system tailored to the firm’s needs
  • Cost savings with system maintenance costs under $25 annually for Google Cloud computing power

 

The implementation took around 4 months and required approximately 400 hours of work, resulting in a fully integrated, automated management system that significantly improved the firm’s operational efficiency and enabled more informed business decisions.

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