- Automation
How did we implement a comprehensive automation system that revolutionized a consulting firm’s operations in just 4 months?
Table of Contents
About the Client
Our client is a rapidly growing consulting firm employing 70 specialists. Despite its relatively small size, the firm handles a significant number of projects, requiring efficient resource management and precise financial planning.
Problem
The main challenges faced by the firm included:
- Inefficient resource planning
- Lack of financial forecasting
- Data scattered across multiple tools (Google Sheets, Pipedrive, Calamari)
- Manual processes for project updates
- Incomplete integration of ClickUp with other systems
Solutions
Our firm implemented a comprehensive automation system, including:
- Integration of systems using Make for automatic project data transfer between Pipedrive and ClickUp
- Automated creation of project structures in ClickUp and corresponding folders in Google Drive
- Advanced data processing with Google Cloud Functions and BigQuery
- Customized dashboards in Looker Studio for resource utilization and financial forecasting
- Full integration with existing tools like Calamari for leave management
Results
The implementation brought measurable benefits:
- Increased sales team efficiency by automating project data transfer
- Precise resource planning for a 12-month period, including tasks and planned leaves
- Accurate financial forecasts for planned, completed, invoiced, and paid tasks
- Improved interdepartmental communication and reduced errors and delays
- A fully integrated management system tailored to the firm’s needs
- Cost savings with system maintenance costs under $25 annually for Google Cloud computing power
The implementation took around 4 months and required approximately 400 hours of work, resulting in a fully integrated, automated management system that significantly improved the firm’s operational efficiency and enabled more informed business decisions.